Gmail & Chat for Workspace Communication

Gmail & Chat for Workspace Communication

R200.00 includes VAT

Gmail is one of the main ways in which we communicate these days. This makes it imperative to be able to manage communication. There are so many powerful features in Gmail that you can use to help keep on top of those mails coming in and the mails going out.

In this course we cover effective searching for mails, all the composition features, how to label your mails and how to filter them to automatically move those mails. We delve into the settings that will help you to customise your mailbox, the key features you need to know about and how to use Gmail on your mobile.

After that we move on to cover Chat which is a powerful tool to use in a Google Workspace for business account.

More about this course

Access custom video tutorials

Throughout the course you will be shown how to use these tools through video material. This includes

9 videos

49 minutes

GIFS & Screenshots to show further explanation

As you work through the course, you will be guided by various screenshot guides as well as GIFS to showcase the features being discussed. 

Course Certificate

At the end of the course, there is a quiz that you can complete. This is set up to help you check your knowledge and ensure you are truly a Google Drive Master. 

Once you complete the quiz with 80%, you will be issued a course certificate to showcase your newfound skills. 

What You Need to Complete the Course

Gmail is one of the most popular mailbox tools to use. In order to complete this course, you need to have the following: 

  • An internet connection 
  • Google Account (this can be your personal Gmail account)
  • Device such as a laptop or a desktop 
  • An optional mobile device to practise on the go
  • An eagerness to learn and become a Gmail Master

Refunds are available within 7 days of registering for a course only if 20% or less of the course has been completed.

Course Content

Introduction: Why Gmail?
  • Cloud Storage
  • Multiple Devices
  • Google Workspace
  • Check in Quiz
Basic Navigation
  • Navigating Gmail
  • Composing an email in Gmail
  • Navigation Check in
Organising my mailbox
  • Find those elusive mails 
  • Group your mails
  • Automatically move mails
  • Organising Knowledge
Need to Know Features
  • Do more with your mails
  • No connection, No problem
  • Feature Check in
Settings in Gmail
  • Set up your mailbox to work for you
  • Do you Know your Settings
Google Contacts
  • Your online telephone directory
Gmail on Mobile
  • Answer those mails on the Go
  • Can you work with mails on the go
Google Chat
  • Chatting to your Team
Are you a Google Communication Master?