Introduction to Communication Tools

R5000 excluding VAT for a maximum of 20 people
R400 per person with a minimum of 9 people

Google has built a powerful suite of communication tools. Navigating your email, calendar and task lists in an online environment can be daunting. This session is a good introduction to maximising these Google tools. It is perfect for those who are new to Google or need a refresher course on communication.

3 hour session

In this session we cover the following

•  Signing in to Google Chrome
•  Setting up Google Chrome with multiple accounts
•  Enhancing Chrome functionality with bookmarks and extensions
•  Understanding you Gmail mailbox
•  Advanced search in Gmail for quick mail retrieval
•  Gmail Settings to enhance your inbox layout
•  Adding labels and filters to your inbox
•  Best practise when composing mail including using templates
•  Create and edit meetings in Google Calendar
•  Keeping track of tasks with Google Keep

After the session, we give you resources!

Course Notes

Not only will you receive these notes but you will also get access to part of our new video product for 3 months, a series of videos we created to help you master these tools.

These videos cover all you need to know to continue your learning and will help you to revise concepts covered in the session at your own pace with the ability to press pause or double the speed!

Video Series

Not only will you receive these notes but you will also get access to part of our new video product for 3 months, a series of videos we created to help you master these tools.

These videos cover all you need to know to continue your learning and will help you to revise concepts covered in the session at your own pace with the ability to press pause or double the speed!

Introduction to Communication Tools video topics

Google Chrome

01 Signing to Google Chrome 5 min
02 Customise the look of Google Chrome 2 min 22 sec
03 Bookmarking in Google Chrome 5 min 25 sec
04 Chrome extensions in Google Chrome 5 min 16 sec
05 Browser Settings in Google Chrome 5 min 11 sec

Gmail

01 Signing to Google Chrome 5 min
02 Customise the look of Google Chrome 2 min 22 sec
03 Bookmarking in Google Chrome 5 min 25 sec
04 Chrome extensions in Google Chrome 5 min 16 sec
05 Browser Settings in Google Chrome 5 min 11 sec

Calendar

01 Navigating Google Calendar 5 min 36 sec
02 Create an event or meeting 6 min 45 sec
03 Browse and subscribe to other calendars 3 min 27 sec
04 Editing a Meeting in Google Calendar 2 min 19 sec
05 Communicating from Google Calendar 1 min 58 sec
06 Settings in Google Calendar 5 min 16 sec
07 Create a new calendar in Google Calendar 3 min 09 sec
08 Using Appointment Slots 8 min 02 sec
09 Out of Office with Google Calendar 1 min 50 sec
10 Reminders and Tasks in Google Calendar 3 min 38 sec
11 Google Calendar on your mobile device 6 min 08 sec

More communication tools

01 Using Google Contacts 7 min 14 sec
02 Using Google Keep in your browser 8 min 22 sec
03 Google Keep on your mobile device 7 min 52 sec
04 Using Google Chat 7 min 49 sec
05 Using Google Meet 6 min 51 sec

Get a certificate!

At the end of the session, you will get a certificate to prove that you attended the course and are now a master in these tools. We look forward to joining you online!

Top Tip

Due to the nature of our sessions, we recommend that you join the session with two screens or from two devices. That way, you can see your trainer as well as work in your Drive at the same time. Alternatively, you could always split your screen. Watch this video by our EduOn department to learn how to do just that if this is how you will be joining.